This year, has an improved navigation and interface, but it’s kept its prices low. Unfortunately the improvements aren’t enough to make this a recommended software, even for bargain hunters. 

If you’re an experienced filer who wants an audit assistance guarantee at a low cost, OLT may be the right software for you.

It’s not a perfect filing solution, but with it’s rock bottom pricing, many filers may be tempted by the offering, here’s what you need to know about filing your taxes using in 2019-2020.

See how also compares to our top tax filing software options. Review

Quick Summary

  • Improved navigation but still bare bones
  • Low price for audit assistance and live support
  • Pricing is one of the lowest for all tax forms included Details

Product Name

Online Taxes

Federal Price


State Price

$9.95 per State

Preparation Type



None Review Video – Is It Really Free? allows all filers to file Federal taxes for free. However, the state return costs $9.95. The software is competitively priced for filers with more complex tax filing situations. Pricing And Plans has two pricing tiers. The Free tier includes all major forms for filing, but it doesn’t come with tech support. The Premium edition comes with live chat and phone technical support, and a guarantee of audit assistance. 

The primary difference between the two plans is that the second plan comes with audit assistance protection,  customer support via phone, and live chat. The customer support representatives are both knowledgeable and helpful, but they offer tech support not tax support.

Both plans give you access to all the major tax filing schedules, and you can import your data from the previous year.


Free Edition

Premium Edition

Best For

Anyone comfortable filing their own taxes very manually

If you want customer service and audit support

Federal Pricing



State Pricing



Total Cost


$15.90 Navigation

This year, has dramatically improved it’s navigation. The software has a semi-guided form of navigation. It guides users through relevant income, deduction, credit, and health care information. Users can quickly decide whether a section is relevant, and skip it if it’s not.

Another much improved feature is’s “Where do I enter?” button at the top of the software. If you’re struggling to figure out where to enter information, the search function really helps.

That only drawback to’s navigation is it’s “intra-section” navigation. When you enter a section, you must complete all screens before moving on. Since is not a streamlined software system, it can feel annoying to click so often. Plus, many of the screens are wordy, so you have to read a lot to be sure you’re not skipping something important.

OLT Navigation’s new in-section navigation menu

Overall,’s navigation is best for experienced users who know exactly what they need. Inexperienced filers who want guided navigation should skip over altogether. See our review video for some of the more confusing aspects of the navigation. Ease Of Use

Overall, I found that was cumbersome to use. The software includes excessive amounts of text, and a lot of the text includes tax jargon. Unlike great tax filing software, expects users to know the jargon before filing. For example, many screens are “which will you use”? What if you don’t know… it’s tough.

Each screen contained a lot of text which made it hard to complete the forms quickly. On top of that, doesn’t allow any imports of this year’s tax forms. That means that it is possible to make errors while entering information.’s built in calculators are decent. For example the rental depreciation calculators work as expected. That said, the rental property calculator took over a dozen screens whereas many software services help users get through the process in just 2-3 screens. Knowledge Articles

Each section in contains a “Useful Information” button on the top right side of the screen. The button serves up links to the website for detailed (overly detailed) information about relevant topics. It also includes a short summary about the section, so users can decide whether it is relevant to them.

Personally, I think that linking out to the IRS website is a poor choice for It certainly doesn’t make tax filing easier. The short summary articles are decent though. also has a knowledge base. You have to search specifically articles that are relevant to you.

W2 Useful Information Screen Extras

If you upgrade to Premium, you’ll get audit assistance and Live Chat tech support. The audit assistance can be a good value, although FreeTaxUSA offers a similar guarantee at a similar price, and it has a superior interface.

Can Help Me With My Crypto Investments? asks users about virtual currencies at the start of the process. However, it does not include specific directions on adding the information.

If you’ve done it before, you may be able to figure out which forms are important to use. Otherwise, you’ll have to do the research on your own.

Who Should Use in 2019-2020?

Despite the low price, doesn’t offer a compelling reason to use the software in 2020. Users who want a better software at a similar price should consider FreeTaxUSA rather than Users who want robust audit assistance and a decent price might consider upgrading to TaxSlayer Premium. And, if you qualify for the free services H&R Block or TurboTax are still the leaders in this area.

In particular, people who get annoyed by guided navigation may find that is not a good choice. However, FreeTaxUSA offers a superior experience for just a few dollars more.

It’s also important to note that inexperienced filers should probably stay away from in 2019-2020. In most cases, H&R Block’s Free Plan for a better user interface at a lower cost.

The post Online Taxes Software Review 2020 – Some Improvements, Still Low Price appeared first on The College Investor.

Source link

قالب وردپرس


Please enter your comment!
Please enter your name here